Waterfall Cabin

Unique One of a Kind Experience | On a WATERFALL |New Hot Tub & Furnishings |Between PF & Gatlinburg

2 BR

2 Baths

Sleeps 6

About

The Waterfall Cabin is a 2BR/2BA in the heart of The Great Smoky Mountains. This rustic gem has endured a ton of updates in the past couple of years. Repeat guests will sure to be pleased!

This amazing cabin is located in the beautiful community of Sky Harbor and nestled in between Pigeon Forge and Gatlinburg. This cabin is built on a natural flowing stream that has a beautiful waterfall descending just behind the cabin, and an additional waterfall flowing underneath and just below the cabin. This cabin is one of a kind and located only 2.5 miles from Pigeon Forge and 5 miles from downtown Gatlinburg. You will have all the privacy you need, while also having easy access to local attractions.

* * * Even newer updates as of August 2024 include repainting of the cabin exterior for a new and more modern feel, brand new outdoor furniture NEW HOT TUB! staining of all decks, new beds in each room. We threw out the futon and upgraded to a new sleeper sofa for two! We hope you enjoy these new upgrades and will update as more is happening.

The cabin is centered around the natural habitat is resides in. Surrounded by indigenous trees native to East Tennessee, leaves are abundant in the Fall seasons. The driveway is up-hill and we do recommend 4 wheel drive in the winter months. Flat gravel parking is available. You don't want to miss out on this EXPERIENCE!

SLEEPING ARRANGEMENTS: (Sleeps 6)

Master Bedroom - King Bed with Flat Screen TV - Private Bath with Tub/Shower Combo - Balcony Access

Guest Bedroom - King Bed with Flat Screen TV - Shared Hall Bath with Tub/Shower Combo

Sun Room - Brand new sleeper sofa for 2!

AMENITIES:

- Family Friendly Cabin in Sky Harbor Community

- Beautiful Scenery with Waterfalls and Stream

- Hot Tub

- Large Decks - Picnic Table and Furniture

- Charcoal Grill

- Decorative fireplace.

- Flat Screen TVs - DVD/VHS in Living Room

- Stereo

- Cable / Free WIFI - Internet

- Fully Equipped Kitchen

- Keurig or standard 12 cup coffee Maker available

- Toaster

- Washer and Dryer

- 3-5 miles from Entertainment, Dining & Shopping

Enjoy an open area living arrangement with a fully equipped kitchen for preparing meals in. You can grill out with the family on the charcoal grill and enjoy your meals outdoors, or simply relax in the hot tub after a long day of activities in town. There is plenty of deck space for the family to spread out and find their secret little place to just unwind. Your main deck has an outdoor dining table, porch rockers, and a swing where you can enjoy family time, or just enjoy the sights and sounds of the waterfall flowing under the cabin. The Waterfall Cabin will be your Smoky Mountain getaway for years to come!

FREE FUN:

Free Tickets provided for your stay!

These activities are at no additional cost or obligation. You will receive information from Xplorie and you can contact them to set up your tickets. You can make reservations for your tickets with Xplorie up to 48 hours prior to your arrival.

You will receive one ticket per each attraction or show available. Additional guests will pay full price. Unused admissions expire daily and do not apply to monthly reservations and some activities are seasonal.

Just to name a few, here are some of the attractions and shows to choose from (activities are based on availability and are subject to change)

- Hatfield & McCoy Dinner Feud

- Dolly Parton's Stampede Dinner Attraction

- Paula Deen's Lumberjack Feud Supper Show

- Comedy Barn Theater

- Country Tonite Music Show

- Pirates Voyage Dinner & Show

- Rocky Top Mountain Coaster

- Rowdy Bear Snowpark

- Skyland Ranch

- Soaky Mountain Water Park

- The Great Smoky Mountain Wheel at the Island in Pigeon Forge

- Titanic Museum

-Wonderworks in Pigeon Forge

*Every property is unique. Some properties may have cable packages while others may only have streaming capabilities. If you require a particular channel such as ESPN or Hallmark it's best to either bring your login information to your account or a personal ROKU device.

Sleeping Arrangements

Master Suite King

Guest Bedroom King

Sunroom Sofa Queen

Bathroom Configuration

Master Bathroom: Shower

Guest Bathroom: Combo Tub Shower

Property Rules

Check In: After 4pm

Check Out: Before 10am

Smoking: Not Allowed

Amenities

4+ Stars

ATM/bank

Adventure

Air Conditioning

Antiquing

Aquarium

BBQ Grill

Balcony

Bathtub

Bed Linens

Bed linens provided

Bedroom Step Free Access

Big Screen TV

Bird Watching

Cabin

Cable

Cable TV

Car Necessary Car Recommended

Central Heat and Air

Charcoal Grill

Children Welcome

Churches

Cinemas

Cleaning Disinfection

Close to Dollywood

Clothes Dryer

Coffee Maker

Common Space Step Free Access

Cooking Basics

Covered Porch

Cycling

Deck / Patio

Deck Furniture

Dining

Dishes & Utensils

Dishes And Silverware

Dishes Utensils

Dishwasher

Dryer

Eco Tourism

Enhanced Cleaning Practices

Essentials

Families

Family

Family Friendly

Family/Kid Friendly

Family/kid friendly

Fire Extinguisher

Fishing

Fishing Fly

Fishing_Freshwater

Flat Screen TVs

Free Parking

Free Wifi

Great Smoky Mtns National Park

Grill

Hangers

Heating

Hiking

Horseback Riding

Hospital

Hot Tub

Hot Water

Hunting

Ice Maker

Internet

Internet Access

Internet or WiFi

Iron

Iron & Board

Iron Board

Iron and Board

Kayaking

Keurig Coffee Maker

King-sized bed

Kitchen

Laptop Friendly

Laptop-Friendly

Laundry

Laundry on site

Linens

Linens High Temp Wash

Linens Provided

Linens/Sheets

Live Theater

Living Room

Lock On Bedroom Door

Microwave

Minimum Age Limit

Mountain

Mountain Biking

Mountain Climbing

Mountains

Museums

Open Patio

Outdoor Grill

Outdoor dining area

Outlet Covers

Oven

Parking

Parking Available

Patio

Patio Or Balcony

Patio or deck

Pets Not Allowed

Pets not allowed

Pillows

Porch Swing

Private Entrance

Private entrance

Private-Entrance

Private-Living-Room

Refrigerator

Requires Stairs

River

Rock Climbing

Rural

Satellite / Cable

Satellite Or Cable

Satellite or Cable

Self Checkin Checkout

Shampoo

Sheets

Shopping

Sightseeing

Sleeper Sofa

Smoke Detector

Stereo

Stove

Swimming

Television

Theme Parks

Toaster

Toilet Paper

Tourist Attractions

Towels

Town

Tubing Water

Village

WIFI

Washer

Washer & Dryer

Washer and Dryer

Washing Machine

Water Parks

Water Sports

ATM

Amusement Park

Cabin Rentals

Food

Horse Back Riding

Minutes from Downtown Gatlinburg

Mountain View

Public Transportation

Restaurant

Stadium

Weddings

Wooded Views

Ziplines

antiquing

autumn foliage

bird watching

churches

cinemas

cycling

festivals

fishing

fly fishing

forests

golf

hiking

horseback riding

hospital

library

linens provided

live theater

medical services

miniature golf

museums

outlet shopping

photography

scenic drives

shopping

sight seeing

theme parks

water parks

water tubing

waterfalls

whitewater rafting

wildlife viewing

winery tours

Alpine Slide

Close to Great Smoky Mountains National Park

Close to Ripleys Aquarium of the Smokies

Gas Station

Grocery Or Supermarket

Ski Mountain Coaster

Skiing

Convenience Store

Gear Shop

Gift Shop

Pharmacy

Self Check-In

Map

Videos

Frequently Asked Questions

House Rules

Pigeon Forge

HOUSE RULES: 

Child / Family Friendly
No Student Groups.
No more than 4x minors per adult.
Registered Guests must be 25 years of age or older.
Bookings created by guests under 25 years of age will be cancelled without refund.
Late check-outs may incur a $50 per hour fee. This does disrupt our housecleaners schedule if not out on time.

Reviews

5/5 stars

This cabin is a destination unto itself. We spent the week of Thanksgiving in it. It's very close to both Pigeon Forge and Gatlinburg, making it easy to get to the national park, the attractions in both towns, and the grocery stores. The updates inside are nice and the whole place is open and comfortable. The real magic is outside. The new decks are beautiful and provide incredible views of the waterfall from three of the four sides of the house. While you can see other homes from the decks, the cabin is private and secluded. I should mention the single flaw of the cabin is that the fireplace is solely decorative. This is the kind of place you could go and not leave the whole time you are there. It's so peaceful and beautiful. It truly is a special place. Should we return to Tennessee in the future, we'll be staying here.

- Britta

Thank you so much for taking the time to share your wonderful feedback about your Thanksgiving stay at our cabin! We are thrilled to hear that you found our cabin to be a destination unto itself and that you enjoyed the convenience of our location near both Pigeon Forge and Gatlinburg. It warms our hearts to know that you appreciated the updates inside the cabin and found it to be open and comfortable. We're especially glad you had a chance to experience the beauty of the new decks and the incredible views of the waterfall. Creating a peaceful and beautiful environment for our guests is our top priority, and it’s rewarding to hear that you found it truly special. We appreciate your note about the decorative fireplace. While we wish it could provide warmth, we are glad to hear that the ambiance of the cabin made your stay enjoyable. Thank you again for your kind words! We would be delighted to welcome you back in the future. Safe travels, and we hope to see you again soon in Tennessee!

- Manager Response

5/5 stars

This was our send time staying at the waterfall cabin and we absolutely love staying at this cabin. It's peaceful and quiet. Falling asleep to the sound of the waterfall is rexlaing.

- Coela

Thank you for your lovely review! We're so glad to hear that you enjoyed your second stay at the waterfall cabin. The sound of the waterfall really does create a serene atmosphere, and it's wonderful that you found it peaceful and relaxing. We look forward to welcoming you back for a third visit! Safe travels until then!

- Manager Response

5/5 stars

Cabin was excellent property around cabin was excellent but the bed where horrible it was like sleeping on a rock

- Touby

Thank you for your feedback! We're delighted to hear that you found the cabin and property to be excellent. We understand that bedding comfort can be a subjective matter, and we strive to provide quality mattresses for our guests. Our beds are new, but we recognize that everyone has their own preferences. If you require specific bedding for your comfort, we encourage guests to bring items that will enhance their sleep experience. We appreciate your input and hope to welcome you back for another stay!

- Manager Response

5/5 stars

We had a wonderful time on our visit to the mountains! Upon arrival the first thing I smelled was mold/mildew. The beds were not comfortable at all. The sofa & chairs were not comfy enough to sit & relax after arriving after a long day. Loved the kitchen & hot tub! No water pressure at all in the showers or kitchen sink. Loved the washer/dryer. Enjoyed lounging on the nice porch after a long day. Did not enjoy dragging everything up a mountain after a long day because we had to park across the road. Had I known this beforehand I would’ve never booked here because of my bad back & knees. I’m sorry but I won’t be booking here but somewhere else instead. Thank you so much!!

- Logan

Thank you for sharing your thoughts on your recent stay. We are glad to hear you had a wonderful time overall and found some aspects of your visit enjoyable, like the kitchen, hot tub, and porch. However, we’d like to address a few of your issues. Mountains can be a challenge! If you have known issues with your knees and back, in a mountainous setting we recommend checking in with us first about accessibility concerns. It’s not exactly a flat, leisurely stroll, and that’s part of the charm and excitement of visiting the great outdoors! As for the other comments regarding the mold/mildew, uncomfortable beds, and furniture—while we’re committed to providing a pleasant stay, we encourage guests to reach out directly about issues about your stay. After all, we’re here to make your experience better, and sometimes all it takes is a simple message! While we appreciate your feedback and your decision to seek lodging elsewhere, we hope you find a location that meets your needs perfectly. Best wishes on your future travels!

- Manager Response

5/5 stars

We loved the cabin. Perfect location and everything we wanted to do is fairly close. We took advantage of multiple bogo free tickets from xplorie. Would definitely come back.

- Tracy

Thank you for your fantastic review! We're so glad to hear that you loved the cabin and found the location perfect for your needs. It's great that you were able to take advantage of the BOGO free tickets from Xplorie – we hope you had a wonderful time exploring all the nearby attractions! We would be thrilled to welcome you back for another stay in the future. Safe travels!

- Manager Response

5/5 stars

Loved the cabin. Got rain so the waterfall was rolling good. Enjoyed the privacy of the place. No close neighbors. The bears did visit us daily. If you drive a truck, don't leave anything in back. Mama bear did decide to check it out. They also checked out the deck. They didn't stay. I do recommend skeeter spray. And if you plan to cook, you may want to bring an extra skillet.

- Joy

Thank you for taking the time to share your experience at our cabin! We're thrilled to hear that you loved your stay and enjoyed the beautiful waterfall, especially during the rain. It's wonderful to know that you appreciated the privacy and seclusion our cabin offers. We’re always excited to hear about wildlife encounters, and it sounds like you had some memorable visits from our local bears! Thank you for the tips regarding securing items in your truck and the recommendation for skeeter spray—these insights will definitely help future guests. We also appreciate your feedback about the kitchen amenities. We'll look into adding extra skillets for those who enjoy cooking during their stay. Thank you again for your review, and we hope to welcome you back for another adventure soon!

- Manager Response

5/5 stars

The cabin was gorgeous! So relaxing and peaceful. My daughter and I said we were going to leave the door open at night so we could hear the waterfall, but we could still hear it with the doors shut. Very calming! Every day we were there, after our adventures, we came back, relaxed in the hot tub, with amazing views of the woods, the water... definitely want to plan a trip back next summer!

- Amber

Thank you so much for your wonderful review! We're thrilled to hear that you and your daughter had such a relaxing and peaceful stay at our cabin. It sounds like the soothing sounds of the waterfall added to your experience perfectly! We're delighted that you enjoyed the hot tub with its stunning views after your daily adventures. We would love to welcome you back next summer—there’s always something magical about returning to such a serene spot. Safe travels until then, and we look forward to your next visit!

- Manager Response

5/5 stars

My family and I enjoyed the Waterfall Cabin so much that we are starting to plan a trip next year! Very relaxing and beautiful!

- Patricia

Thank you for your wonderful review! We’re so glad to hear that you and your family enjoyed your stay at the Waterfall Cabin. It’s always rewarding to know our guests found relaxation and beauty during their time with us. We’re excited to hear that you’re planning another trip for next year! If you have any questions or need assistance with your plans, please don’t hesitate to reach out. We look forward to welcoming you back for another memorable getaway!

- Manager Response

5/5 stars

Location of this house is perfect! You are 3 minutes from the main road that connects Gatlinburg and Pigeon Forge! No more than 12 minutes to either district! While the shell may be a little older, You can tell the owners are working hard to upfit this home and modernize it! We enjoyed our stay and would book again in the future! Never have stayed in a house that's built over a waterfall, but this place is really neat! We have a little guy (2 years old) and the sounds from the waterfall kept us from having to turn on his sound machine! While yes, there are a couple minor things that work a little different than your primary residence, this is a mountain house built off the main grid, so you cannot expect a luxurious 5 star hotel from downtown Nashville. iTrip is wonderful to work with as well, would highly recommend them!

- Jerame

Absolutely love it! Thank you so much for this great feedback and review. We look forward to having you back soon! Wonderful to work with you.

- Manager Response

5/5 stars

We wanted a real vacation with just the two of us, but we wanted to be able to touristy things if we felt in the mood for hustle and bustle too. The cabin was only a couple of miles from town, and once we figured out how to navigate the roads, it was easy. The cabin had everything we needed, but the wine bottle openers were broken. The water pressure was really low, so showers took longer. The water takes a bit of time to warm up, but the hot water never ran out. The tub in the other bathroom was great for soaking in, but we couldn’t make the shower work. The appliances, dishes, bedding, towels etc were excellent. The cabin set up was great—we loved the Alexa and used it a lot. We enjoyed all the channels on TV. We found plenty of firewood outside to keep our fires going. The hot tub was good. It was so relaxing to sit outside in the hot tub with the cool air and watched the leaves falling early in the morning. The waterfall was exactly like the pictures. We especially loved opening the bedroom door to the waterfall and listening to it. The only thing that we felt needs to be addressed is the flooring in the back bedroom. Nails are sticking up, and the flooring was cracked and protruding and could be a safety risk. The parking is ok, but the walk up the hill is challenging. We have joint issues, and the previous reviews mention getting from the parking area to the cabin is difficult. We agree with this. There is a lower road that comes up, which is way better and easier than the higher road coming down. We had a truck with 4 wheel drive. We struggled with the steepness of the roads. Sedans would likely struggle a little more. Overall, this cabin gave us a great time to just relax, and to welcome us home after excursions. We loved the isolation as it’s best feature, and it’s oneness with nature right behind as our second best feature.

- Frankie

Wow! Thank you so much for sharing your experience at our cabin. We appreciate all of your feedback. Our Waterfall cabin is definitely unique and does have it's quirks but it is quite the destination for those who enjoy the nature of it's surroundings. We will definitely get the items you mentioned taken care of. Again, thank you for your review. We are happy to hear you had a magical time. We hope to host you again!

- Manager Response

5/5 stars

The cabin itself is very cool what could make it better 1. Cob Webs everywhere my wife and I cleaned up EASY TO SEE 2. leave a broom deck covered with leaf's we also cleaned these up

- Daniel

Thank you for your review and feedback. We will be sure to mention your comments to the cleaners. Brooms are supposed to be left at the cabins but they do go missing from time to time. The leaves are a never ending job given the cabins location but we are happy to hear you enjoyed the cabin! We hope to host you again.

- Manager Response

5/5 stars

This is our second time here this year. I love this cabin. Perfect location Private and beautiful.

- Ann

Thank you!! We are always happy to see our repeat guests! Can't wait to host you again! :)

- Manager Response

5/5 stars

It was the perfect little getaway for our family. We weren't at the house much but we did love it when we were there. The house is built into a waterfall which gives it such a zen feeling. It was clean and comfortable. We had enough space. Having the hot tub was great too. It was an ideal location being in between Pigeon Forge and Gatlinburg. You really do feel the serenity and peacefulness of the cabin getting away from the hustle and bustle. A couple of things to note if anyone is considering this property. the parking is across the street and it's a pretty steep hill to bring your things inside, or you can use the stairs. So it can be challenging. I recommend a 4 wheel drive car. My car could make it to the parking but it would not be able to go further than that due to how steep it is. A few suggestions to management - (not deal breakers) There is no soap or sponge provided in the kitchen. Although it says this on the listing we felt it should be provided as getting to the store isn't always a first priority. Water pressure in the master bedroom is really low and in the kitchen. The second bathroom it was ok so it was fine but not sure if that is fixable. Also the beds could use some new mattresses. We didn't find them very comfortable. No hangers were provided in the closet to hang clothes. They are little things and not deal breakers. But would be nice if some of those things can be upgraded. Overall we would go back. We really enjoyed the cabin and even extended our stay.

- Caryn

Thank you so much for the feedback and great review! We enjoyed having you and your family stay at our cabin and look forward to having you back again soon.

- Manager Response

3/5 stars

Very nice setting by the waterfall and we enjoyed our time on the spacious porch. The floor threshold to laundry room was a real issue as there were 8 nails in it that were sticking out. We quickly found this out, thankfully no injuries. Unfortunately the cabin was full of cobwebs and made the place feel unclean overall. Sheets in the main bedroom had a large stain on them too.

- James

We at iTrip are happy to hear that you and your family enjoyed your vacation! We work hard to ensure any issues guests run into are handled as quickly as possible. We will make a note of the items you mentioned in your review to ensure your next stay will be perfect! Thank you again for staying in our cabin and we hope to host you again soon!

- Manager Response

5/5 stars

We had a great vacation. This cabin was perfectly located to visit pigeon forge and gatlinsburg. The waterfalls were very peaceful. The weather was beautiful so we sat on the decks quite a bit. The only complaint I can have was the cover to the jacuzzi was so old and mangled you might as well not had one. That is such a easy fix though.

- Lori

5/5 stars

Great location. Close to town….clean.. no steep roads and the waterfalls are out your window…. Why go anywhere else. Door dash delivers also. Perfect ! Honestly. Been traveling to this town for years… this is the one I’d return to. (I’ve been to at least 50 different cabins..) first time I’d return to the same one. This is it. Grateful and blessed.

- Ann F

Thank you for the kind review! We are happy to hear you enjoyed your vacation. We look forward to hosting you again!

- Manager Response

3/5 stars

To start off, I loved the waterfall and being able to walk out onto the balcony to see it. Overall, the concept and the cabin, once inside, were wonderful. However, I feel like a few tweaks would improve the overall guest experience and enhance guest safety. During our stay, it was quite cold and rainy and even got a bit icy a few of the mornings. The steep stairs and ramp were hazardous when covered with wet leaves - which they were for the first several days of our stay. My husband even fell walking across the ramp because it proved to be quite slippery. We're all very lucky he was not injured. I'd recommend installing additional anti-slip traction pads to the entire staircase and ramp. The primary bedroom was also extremely cold and not well insulated which meant we were freezing even with the heat cranked up. Also, we felt uncomfortable at the end of our stay when a van sat outside for 20+ minutes as we were packing to leave. Maybe ask the cleaning crew to show up at 10:10am, that's who we assumed it was, so that guests don't feel uncomfortable and rushed. Check out was at 10am and not at 9:40 when they showed up.

- Angela

Thank you for staying with us! Our guests' reviews mean a lot to us. We are happy to hear you loved the waterfall. This cabin is one of the most unique properties in the area and with that being said, it's often that nature is not on our side. Routine maintenance is done to clear leaves from the driveway and decks. However, we cannot guarantee that it will remain that way. We have not had any complaints regarding the existing slip strips or the temperature throughout the home. We encourage our guests to call us with any concerns as we want our guests to feel safe and comfortable. We do apologize for cleaners arriving early and have discussed this with housekeeping. We do hope you will visit the area again soon.

- Manager Response

4/5 stars

The impression of the house was OK, the outside was the best. We loved where the house is built, listening to the water come down over the rocks was awesome and sitting outside was great. We used the house to truly relax at night, sleep and shower. We didn't use the kitchen, only to make coffee. A couple of things that we didn't like about the house is as follows. -The master bedroom was cold, heat doesn't go into that bedroom or bathroom. -The doors in the master bedroom don't work right and are ,very cheap. One door is bigger than the other and I always felt like I was going to break it when I tried opening or closing. -Would have loved to keep doors open, but there are no screens. -The house needs to be dusted, whomever is doing it is not doing a hot job. -Bigger TV in bedroom since you can't leave doors open. -Also a note, people come up that rode even though there is an outlet that you are not able to see. They slide down and try to turn in the driveway for the house, be careful they almost hit my car, we had to move it all the way into the parking spot, I would be nervous to park more cars. The service with iTrip was great to schedule excursions for the day or night.

- Anna

We at iTrip are happy to hear that you and your family enjoyed your vacation! We work hard to ensure any issues guests run into are handled as quickly as possible. We will make a note of the items you mentioned in your review to ensure your next stay will be perfect! Thank you again for staying in our cabin and we hope to host you again soon!

- Manager Response

5/5 stars

We really enjoyed our stay at The Waterfall Cabin. The Cabin was clean, homey, quiet, and exceeded our expectations. Loved the location being close to Pigeon Forge and Gatlinburg too! Loved it!!!

- Norman

YAY! This makes our day here at iTrip! Our goal is to provide the best experience for our guests. We are happy to hear that this cabin met your expectations! Thank you so much for the great review and feedback. We hope to host your next adventure to the Smoky Mountains soon!

- Manager Response

5/5 stars

The cabin was perfect for our family. The kids loved the hot tub and splashing around in the waterfall. The home was clean and had everything to meet our needs.

- Kim

Thank you so much for the feedback and great review! We are delighted to hear that the kids enjoyed the waterfall! We enjoyed having you and your family stay at our cabin and look forward to having you back again soon.

- Manager Response

1/5 stars

I stayed in this waterfall cabin last year and it was great - this visit was very disappointing. From the moment we walked in the cabin there were dust balls all over the floor - cobwebs in the windows and no broom or cleaning supplies available to get it cleaned up. There was no screen on the door leading out to the hot tub or the waterfall bedroom (there was last year) we could not open any doors to get fresh air in because of the bugs. Although we put the thermostat on "auto" 72 degrees, the cabin temperature remained at 76 degrees our whole visit. The shower off to the kitchen does not work. There were no extra garbage bags, luckily I took my own. The hot tub had dirt on the flooring and the water was cloudy - could not use. We had to wipe down the outside furniture before sitting on it and the porch itself was filthy. The only positive thing I can stay about our stay is we had plenty of clean bath towels. I honestly don't think the cabin was prepared for our stay, which is a shame, as I had a great experience there last year!!!!

- Scott

Thank you for being a valued guest. Records indicate that our team did not receive a request for a service call during your visit. The staff was dismayed with this review, and would have been happy to respond quickly to resolve any concerns. Our goal is to provide excellent customer service. Maintenance has completely re-inspected this property. Thank you for your input and feedback.

- Manager Response

5/5 stars

We loved the cabin. Everything was great. Yes they remodeling...and its not 100%. Some baseboards are missing. The waterfall was beautiful..it had just rained so it was really flowing good. The kids played in it where it pooled at the deck and climbed the waterfall to the cave like area. We enjoyed the fact that you could hear it all night in the master bedroom. The front does need the poison ivy killed. They couldn't play in the front because they are allergic and we didn't want to risk it. The area is kinda steep road wise..yes I think it needs to be a dead-end road. We made it there easily and my mom in law did make up the cabin from the parking area with our help even though the road was wet. We will be returning. It's close to everything we did. A quick trip to the strip for dinner or something we forgot bf coming for the night wasn't a problem. Oh our only real issue was the spiders..but we understand..its in the middle of the woods..under remodeling..theres no way to 100% get rid of creatures.

- Teri

Thank you so much for the feedback and great review! We enjoyed having you and your family stay at our cabin and look forward to having you back again soon.

- Manager Response

4/5 stars

We absolutely loved this cabin. This was our first trip without our kids in a very long time, and this would really be perfect for couples, or families. The scenery is just breathtaking, it's so nice to wake up to the sound of that waterfall. We enjoyed the hot tub, and having our morning coffee and meals on the deck. The cabin is beautifully appointed, we could tell they went the extra mile to make sure we had what we needed. The recent remodels are beautiful, the kitchen appliances were very nice to use. My only suggestion would be that the master bed is very uncomfortable; the guest bed is much more comfortable than the master which was hard as a rock and we woke up sore in the mornings- the hot tub came in handy for that. We were tempted to sleep in the guest room, but the view and sounds of the waterfall were worth the discomfort. My other suggestion is to bring fire starting equipment. There are no long matches, lighters, or kindling. We were wishing there was a screen door to the master bedroom exterior door and the windows, to open for fresh air-but I assumed maybe the wildlife may have something to do with that decision. These are small complaints in comparison to the beauty and privacy of this cabin. We really didn't want to leave. We hope to plan a return trip with the kids later in the year.

- Beth

1/5 stars

The view and scenery is spectacular cant be beat the living room and kitchen are great the bathrooms are not great tubs are from 1990 when house was built huge cracks in the walls parts of the bathroom wall falling off or separating the front door is not secure frame was cracked no metal clasp just wood with a breeze the door would sound like it was going to fly open and make a beating sound no bottoms lock on the front door either. I actually left a day early because it wasnt worth the money next time I'll either find a different cabin or rent a hotel room with a view

- Dan

Thank you for being a valued guest. Records indicate that our team did not receive a request for a service call during your stay. We are glad that you enjoyed the outstanding views of the waterfall and stream that this property provides. Currently, this property is being renovated in phases. We will forward your comments to the property owner. Thank you for your input.

- Manager Response

3/5 stars

Let me start by saying, the location is AMAZING, but that is it. Know you are paying to stay in a house built over a waterfall, and nothing else. To say the house needs TLC is an understatement. The house needs a total overhaul. We expected the house to be a little damp, it is built over running water after all, but the musty smell and damp feel was a little much. There was a small dehumidifier, that helped, some. The updates that have been done, were done poorly. Some new bedding would go a long way. It would have also been nice to be able to open the windows and doors, however, they didn't have screens. The bedding was worn, there was no dish soap, the hot tub didn't work very well, and two very small frying pans. I had read in other reviews about mold in the bathroom, and the responses that it was going to be taken care of, it was still there. Also the house was not very clean. There are cobwebs in the windows, and hanging from the ceiling lights. I struggled with how to give this review fairly, the waterfall is great, and it is a very beautiful location, just know that you are just paying for that, nothing else.

- Nicole

5/5 stars

Very relaxing. We have literally stared at the waterfall for days. The ultimate slow down and chill kind of location. Close enough to Pigeon Forge and Gatlinburg to go for entertainment but you won't want to leave!

- Alesia Helton

We are delighted we were able to host you and your family. Glad to know everyone enjoyed their stay. Thank you for your kind review and feedback! We look forward to hosting you and your family again soon!

- Manager Response

3/5 stars

If the cabin would get a little TLC it would be a great place. The waterfall is by far the best attraction. Needs a coat of paint, replace door mat. I had to fix the door sweep on front door when I got there. Hot tub never really got hot. Main bedroom door is too big and won't close. Toilet not bolted to the floor in master bath. Road in and out can be a challenge due to pot holes where road has been washed out and repaired. This isn't a show stopper, but should be mentioned in the advertisements.

- MN

Thank you for your review. We apologize for the issues you mentioned in your review. We will be addressing. We hope to be able to host you again. Please come back and see us.

- Manager Response

5/5 stars

The Waterfall Cabin was absolutely gorgeous! We can't wait to come back and stay again for many years to come - what a unique home in a stunning location! Thanks for making our Christmas vacation wonderful!

- Jennifer

5/5 stars

Loved using the iTrips for booking my family's vacation cabin. We loved our stay and will be back again soon. Thank you!

- Teresa Stewart

Thank you once again for staying with us! We're happy to hear everything exceeded expectations, and we hope to host you again soon!

- Manager Response

1/5 stars

Very very disappointed with the entire experience from the rental itself that is in horrible condition to the tons of fees associated with renting thru this sight. Will never use you again OR recommend your sight for any rentals

- Traci

5/5 stars

It was a breeze to make reservations. We did not have to go through finding a place to pick up keys and then find the rental place. We were able to go straight there and our instructions were plain to understand. The rental property was an awesome place!

- Teresa

5/5 stars

My husband and loved our trip to the smokies. We experienced no issues at all.

- Coela

5/5 stars

There was quite a bit of trash around the grounds that you would have to be “looking for” to see (i.e. coke cans, plastic bag with baby jar in it under the deck stairs, etc), just small things like that. Quite a bit of rot around decking in back, as well as bottom of house walls. The rail on the jacuzzi side of the house is VERY unstable, and VERY close to “giving” with minimal weight. It’s a beautiful place, in need of a little care and attention. Scott F Helms

- Scott F

Thank you for staying with us! We will be sure to look into the issues you have mentioned. Thank you for the review, and we hope you will stay with us again!

- Manager Response

5/5 stars

We absolutely loved staying at Waterfall Cabin. The sounds of the waterfall lulled us to sleep every night and relaxed us during the day. It was so peaceful and relaxing. We didn't want to leave to go sightseeing, it was that relaxing. Also, the ease of rental and check out was nice too. It had everything we needed.

- John

We're delighted you enjoyed your stay at the Waterfall Cabin! We hope to host you again!

- Manager Response

5/5 stars

Love the seclusion and sounds of the waterfall. Extremely relaxing and completely replenishing! We loved it and it was a nice way to spend our Anniversary

- John

4/5 stars

The location was beautiful. It was secluded and quiet. Just what we were looking for. It was nice to go directly to the location.The cleaning agency was still in the cabin at check in which was ok but we later found the hot tub was not filled and appeared not to have chemicals in it. The location we chose was great but a word of caution for those who may be sensitive to mold as the cabin is over the water.

- Melynda

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