Indian Point 3 King Bedrooms Condo

We have stayed at this Branson condo for the past several years and have absolutely loved it. It was always clean and maintained. Perfect location for our group. The manager has always been great and responsive to issues.__Unfortunately, this year’s stay was disappointing. Before giving a review, I wanted to give the property group a chance to comment. So I sent an email, stating the issues, but have heard nothing back. It’s been over a week since the first email so I reached out again yesterday. Unfortunately, I have received no response to either. As much as I want to rate this year’s stay a 5, I cannot. __Our group is not high maintenance/picky, nor are we ones to complain…usually let things slide (to a point). We are very laid back, easy going people and as long as we have a clean place to stay, we are good to go. So for me to give a low review states the conditions were not what I would expect for a vacation rental, especially with COVID-19 happening. __A cleaning fee is charged yet it did not appear much cleaning happened. The crew took only 15-20 minutes to clean the entire condo which explains why the master bath toilet was filthy, an empty chip bag and chip crumbs were found under one of the beds, many dead flies inside by the sliding door, “gunk” around the kitchen faucet and gnats and hair still in the main bathtub. The floor of the master bath shower had a big crack that was duct taped which is fine, BUT we had reported this issue last year when we stayed, and it’s still duct taped. There were several other things but will stop. I do not like giving low reviews, and would not have, if only I would have gotten a response from them. __This was always a great place and we loved it...what has caused the change?